New – High Volume Outbound Communication with Am...

[ad_1] The new high volume outbound communication capability in Amazon Connect which was announced at Enterprise Connect last year, is now generally available to all. It is named Amazon Connect outbound campaigns. If you haven’t heard about Amazon Connect, it is an easy-to-use cloud contact center service that helps companies of any size deliver superior...

AWS Week in Review – June 20, 2022

[ad_1] This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! Last Week’s LaunchesIt’s been a quiet week on the AWS News Blog, however a glance at What’s New page shows the various service teams have been busy as usual....

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